Effective Date: 01-04-2025
Last Updated: 30-04-2025
At Cartenova (“we”, “our”, or “us”), your privacy is important to us. This Privacy Policy outlines how we collect, use, and protect your personal information in accordance with the Privacy Act 1988 (Cth) and the General Data Protection Regulation (GDPR) for clients and visitors in the EU/UK.
1. What We Collect
We only collect personal information necessary to communicate and deliver our services effectively. This may include:
- Your name
- Email address
- Phone number
- Business name
- Project details you share with us
- Messages or inquiries sent through our website or email
We do not collect or store any payment details, browsing data (e.g., IP address, browser type), or third-party platform activity.
2. How We Collect Information
We collect information when you:
- Contact us through our website forms or email
- Share project details during consultations or meetings
- Request a quote or reach out for support
3. Why We Collect It
We collect your information to:
- Respond to your inquiries or project requests
- Deliver our services (e.g., logo design, app development, AI solutions)
- Communicate about ongoing work
- Maintain a record of our client communication
We never sell or share your data for third-party advertising.
4. Who We Share It With
Your information is only shared internally with our team or with trusted collaborators directly involved in your project—under strict confidentiality.
We do not share your data with any third-party platforms or tools that are not essential to our service delivery.
5. Your Rights (GDPR Compliant)
If you’re located in the EU or UK, you have the right to:
- Request access to the data we hold about you
- Ask us to correct any incorrect or outdated data
- Request that we delete your personal data
To exercise your rights, please contact us directly at:
📧 [email protected]
6. Data Security
We take data privacy seriously. All information you provide is securely stored and accessed only by authorized personnel.
We implement reasonable measures to ensure your data remains safe, including secure cloud storage and internal access control.
7. Changes to This Policy
We may update this Privacy Policy occasionally. All updates will be posted on this page with the effective date updated.
8. Contact Us
For questions, concerns, or requests regarding your personal data or this policy, contact us at:
Cartenova Pty Ltd
📧 [email protected]
🌐 www.cartenova.com
